Case study presentations from:

 Claus Paulsen
Claus Paulsen
Chief Information Officer
DT Group
 Andrew Bennett
Andrew Bennett
Head of Continuous Improvement
Tesco Group
 Alessandro Laureani
Alessandro Laureani
Head of Global Operations Processes and Systems, AdWords SMB
Google
 James Harley
James Harley
Associate Director, Continuous Improvement & Integration
Coca Cola Enterprises
 Jarkko Pellikka
Jarkko Pellikka
Head of Operations
Nokia Labs
 Stefan Svensson
Stefan Svensson
Director Quality and HSE
Bombardier Transportation Sweden AB
 Jonas Jonas Ingby
Jonas Jonas Ingby
Continuous Improvement Driver DSO-PM
Tetra Pak Packaging Solutions AB
 Henrik Saabye
Henrik Saabye
LCI Senior Consultant
LEGO System A/S
 Christian Vaupell Jensen
Christian Vaupell Jensen
Lean Director
Arla Foods
Natasha Nagorna
Director, Head of LEAN Transformation in Four Markets
Philips
 Hazel Annikin
Hazel Annikin
Senior TPM Coordinator (Logistics) – Global Supply Chain TPM
Heineken Supply
 Jas Sinnott
Jas Sinnott
Lean Six Sigma Project Manager
AGA, Linde Group
 Sveinung M. Ryen
Sveinung M. Ryen
Chief Operating Officer
Noca AS
 Mirelle Suatan
Mirelle Suatan
Process Excellence Manager
TeliaSonera
 Tina Rytter Nørregaard
Tina Rytter Nørregaard
Operational Excellence Director
Thermo Fisher Scientific
Poul Henrik Jørgensen
Head of Operations
Dinex

It’s time for a more integrated approach to process excellence

Where PEX professionals work more closely with functional teams to ensure the process works on the shop floor. Forward thinking companies are creating a ‘toolbox’ that marries BPM, Six Sigma and Lean tools, and applying their resources dependent upon the situation.

There is a new focus on delivering value to the customer through process excellence. Trends show a renewed effort to put the customer at the centre of process development – but how far should we take this idea and who gets to make the judgement as to what the customer wants?

PEX Week Nordics 2015 will:

  • Help you make the transition into a new way of working
  • Provide success stories which will inspire your operational excellence strategy
  • Provide earnest discussion of the challenges that haven’t yet been solved

Here is a peak at some of the issues we’ll be exploring:

  • Analysing where the customer value exists in your processes
  • Managing change and making the culture stick at all levels
  • Effectively integrating Six Sigma, Lean, EA and BPM under the one umbrella
  • How to leverage technology to improve the process and the customer experience
  • The business case and requirements for using big data and BI to improve the process

Plus: group problem solve and share new ideas with like minded peers in a double dose of break-out round table discussions – back by popular demand!

How can you get involved?

Take a look at the Resource Centre - articles, presentation and podcasts that will help build your process excellence strategy and put the customer experience at the heart of your culture.

Check out the best rates for you and your team here.

Email enquire@iqpc.co.uk for more information.


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